Privacy Policy
Last updated: July 28th, 2025
This privacy policy will explain how our organization uses Personal Information we collect from you when you use our services. Our services are provided to you by The Puzzle Kraken LLP and is intended for use as is.
Our Services include:
- The Puzzle Kraken website
- The Puli by Puzzle Kraken mobile application
- The Puli by Puzzle Kraken server software
If you choose to use any of Our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to name, locations and pictures. In the case of using our services on multiple physical devices, any information you have provided may be transmitted between your devices without any notification. The information that we request is always retained on your systems and is not collected by us in any way.
Our services do not use third party services that may collect information used to identify you.
Log Data
We want to inform you that whenever you use our Service, we collect data and information on your devices called Log Data. This Log Data may include information such as your devices’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.
We may automatically collect this information to improve our Service and audit compliance with our licensing agreements. Collected log data will stored for up no longer than 5 years. We do not sell or share log data unless explicitely required by law.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your devices’s internal memory. Our Services does not uses these “cookies”.
Service Providers
Ww may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We do not show any advertisements on our services, and we do not contract any third parties to do so.
Marketing communication
We do not use any collected information for marketing purposes, unless you explicitly consent to using your contact information for this purpose. Such explicit consent could be a subscription to our newsletter, or a written or verbal inquery about our services sent directly to us.
We do not correlate your contact information with any other data we might have. You can opt-out of marketing communication at any time by unsubscribing or by contacting us at privacy@puzzlekraken.com.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Children’s Privacy
Our Services are not intended to be used by anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at privacy@puzzlekraken.com.
